Privacy Policy

We collect information you provide directly, such as your email, city, country, sign-up responses, and any messages you send to us.

We may also collect basic technical data, such as browser type, device information, IP address, referral source, and analytics events related to site usage and onboarding.

We use information to operate MatePoint, manage city access, improve matching and onboarding, prevent abuse, respond to support requests, and measure product demand and performance.

We may also use data to communicate about launches, access availability, product updates, legal notices, and safety-related matters.

We do not sell personal information. We may share information with service providers that help us host the product, store data, send communications, run analytics, or support operations.

We may disclose information if required by law, to protect safety, to enforce our terms, or as part of a merger, financing, acquisition, or asset sale.

We keep information for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.

If you request deletion, we will remove or anonymize information where required, except where retention is necessary for legal, security, fraud-prevention, or operational reasons.

You can request access, correction, or deletion of your information by contacting us. You can also opt out of non-essential product emails at any time.

Depending on where you live, you may have additional rights under local privacy laws.

We use reasonable administrative, technical, and organizational measures to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.

For privacy questions or requests, contact privacy@matepoint.app.